FAQS

We specialize in premium hair options, including Indian Raw Hair, single drawn, and single donor. We also offer top-quality 100% Virgin Hair. Our collection includes a variety of textures—straight, wavy, and curly—to help you achieve the perfect look.

Shipping within the Canada typically takes 3-5 business days. For international orders, delivery may take 7-10 business days depending on your location. A tracking number will be provided once your order ships.

As all our products are made to order, we do not accept returns or exchanges. We recommend reviewing your order carefully before confirming your purchase. Please refer to our Return Policy for further details.

To preserve the quality and longevity of your hair:

• Wash your extensions or wigs gently with sulfate-free shampoo and conditioner.
• Air dry your Raw Hair extensions, or use a blow dryer on a low heat setting for Virgin Hair.
• Store your wigs and extensions in a satin or silk bag to avoid tangling and damage.
  For more detailed care instructions, visit our Hair Care Guide.

With proper care, our Raw Hair can last up to 5 years or more, while our Virgin Hair can last 2-3 years. The longevity of your hair depends on the frequency of use and how well it’s maintained. Regular care ensures it remains soft and durable over time.